FAQ

Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to info@jack-win.cn.

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  • Pre Sale Questions
  • After Sale Questions
  • # Traffic Cone
  • # Warning Light
  • # Traffic Wand
  • # Road Stud
  • # Cable Covers & Ramps
  • # Barricade
  • # Delineator
  • # Signage
  • # Safety Mesh
  • # Parking Lot Curb
  • # Parking Signs & Stands
  • # Parking Lock
  • # Speed Bump
  • # Wall/Corner Guard
  • # Warning Tape
  • # Convex Mirror
  • # Safety Vest
  • # Rubber Base

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 8 hours!

Pre Sale Questions

We are a professional traffic road safety manufacturer and exporter with more than 15 years experience in this field to serve for more than 30,000 customers over all the world.

Absolutely!
We offer customization services to meet your specific needs. Whether it's customizing the size, color, design, or incorporating your company logo, we can produce the products accordingly.

Normally, we can produce 3000 pcs per day.
But the production capacity depends on the specific product and order quantity.
However, we have the capability to handle both small and large-scale orders efficiently. The lead time will be provided upon order confirmation, considering factors like customization requirements and shipping logistics. Some products have in stock enables us to ship within 2 days.

Yes, all our products are manufactured in compliance with the relevant international standards and regulations, ensuring high quality to meet all customers’ requirement.

To place an order, simply contact our sales team through email or phone. Provide details about the desired products, quantities, customization requirements (if any), and shipping destination. Our team will assist you throughout the ordering process.

Payment terms and options can be discussed with our sales team. Generally, we accept secure payment methods such as bank transfers, letters of credit, and online payment platforms to ensure a smooth transaction process.

We specialize in manufacturing and exporting a wide range of traffic road products, including but not limited to warning lights,dineators,traffic panels,traffic cones,safety fences,LED traffic batons,cable protector ramps,warning signs,road studs,parking locks, road studs,traffic barriers,speed bumps,wheel stoppers,corner guard,warning tapes, safety flags,safety vest,rubber bases. and other traffic safety accessories.
We export our products worldwide, serving clients in various countries across different continents.
While we don't offer installation services directly, we provide detailed product manuals and guidelines for proper installation. Additionally, our customer support team is always available to assist and guide you through any installation queries.

After Sale Questions

Yes, we provide after-sales support and offer warranties on our products. In case of any issues or defects, please reach out to our customer support team, and we will promptly address and resolve the matter. Please feel free to contact us if you have any further questions or require additional information.

In case you receive a damaged or defective product, please contact our customer service team immediately. We will require relevant information and possibly some photos to assess the issue. We will then work towards resolving the matter, either by providing a replacement or issuing a refund, depending on the circumstances.

Yes, we understand the importance of evaluating the quality and suitability of our traffic road safety products. You can request a sample by contacting our sales team. Kindly note that additional costs, including shipping fees, may apply for sample orders.

We have a reliable shipping network in place to ensure timely delivery of our traffic road safety products. The shipping cost and duration may vary based on the destination and order volume. Our team will provide you with all the necessary shipping information and assist you throughout the process.

If you face any issues with your purchase, please contact our after-sale service department immediately. Provide them with details about the problem, such as order number, product name, and a clear description of the issue. Our team will assist you in resolving the problem promptly.

The time it takes to resolve an after-sale service request varies depending on the complexity of the issue. Simple queries can usually be resolved within 6-12 hours, while more complex problems may require additional time. Rest assured that our team works diligently to provide a timely solution.

Yes, we only offer an exchange policy for eligible products. Please refer to our website or contact our after-sale service department to understand the specific terms and conditions, requirements, and procedures for exchanging a product.

Yes, our after-sale service is available for customers worldwide. Regardless of your location, you can reach out to our customer service team for assistance, and we will strive to provide you with a satisfactory resolution.

# Traffic Cone

The production of traffic cones involves several steps. First, a cone-shaped mold is created using materials like steel or aluminum. Then, a thermoplastic material, typically PVC, is heated until it becomes molten. The molten plastic is injected into the mold, which gives it the shape of a cone. After cooling and solidifying, the cone is removed from the mold.
To provide high visibility, the cone is usually colored with bright fluorescent orange or yellow paint. Reflective bands or strips are also added to enhance visibility during nighttime or low-light conditions. The bands are made of materials like reflective sheeting or tape, which reflect light back to its source, making the cone more noticeable to drivers.
Overall, the production process involves molding the cone shape, painting it in a high-visibility color, and adding reflective elements to increase safety on the road.

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# Warning Light

Barricade warning lights are usually made of durable materials such as ABS,PP or Aluminum. They are designed to be highly visible and weather-resistant.
Warning lights are commonly used in various situations, including road construction, traffic control, and emergency situations. They serve as visual indicators to alert drivers and pedestrians about potential hazards or blocked areas. Barricade warning lights help improve safety by clearly marking off restricted zones, guiding traffic flow, and preventing accidents

To turn on a barricade light, follow these steps:
1. Locate the power switch: Barricade lights usually have a power switch or button that needs to be turned on. It is typically located on the top or side of the light.
2. Flip the switch: Once you find the power switch, flip it to the "on" position. This will activate the light and make it visible.
3. Verify functionality: After turning on the barricade light, check if it is functioning properly. Ensure that the light is emitting a steady and bright signal.
4. Secure the light: If necessary, securely attach the barricade light to the designated location using the provided mounting options. This will ensure stability and visibility.
Note: The specific instructions for turning on a barricade light may vary depending on the model or type of light being used. If you are unsure about the process, it is recommended to refer to the manufacturer's guidelines or perform a keyword search for instructions related to your specific barricade light model.

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# Traffic Wand

A traffic baton, also known as a traffic wand or signal baton, is a handheld device used by traffic controllers to direct and manage vehicular traffic flow. It typically consists of a long stick with a brightly colored or illuminated end, which can be red, green, or amber.
Traffic batons are commonly used by law enforcement officers, security personnel, and parking attendants to control traffic at intersections, construction sites, and events. They are used to guide drivers by indicating when to stop, go, or slow down. The bright colors and illumination make the baton visible even in low light or dark conditions, ensuring clear communication between the controller and the drivers.
In addition to basic traffic control, some traffic batons may also include other features such as a whistle, reflective tape, or a built-in flashlight. These additional features enhance the visibility and effectiveness of the baton in different situations.
Overall, a traffic baton is an essential tool for managing and directing traffic safely and efficiently.

The best traffic wand for police officers typically includes features such as high visibility, durability, and ease of use. There are several popular options available on the market, including:
1. LED Traffic Wands: These wands come with bright LED lights that enhance visibility in various weather conditions. They usually offer different lighting modes and can be easily seen from a distance.
2. Rechargeable Traffic Wands: Wands with rechargeable batteries provide convenience and cost-effectiveness in the long run. They often come with USB charging ports and offer extended working hours.
3. Waterproof Traffic Wands: For police officers working in wet or rainy environments, waterproof traffic wands are recommended. These wands can withstand water exposure without compromising functionality.
4. Magnetic Traffic Wands: Some wands are equipped with magnets, allowing them to be easily attached to metal surfaces like vehicles. This feature provides hands-free operation and versatility.
When choosing the best traffic wand, it's important for police officers to consider their specific needs and preferences. It is also advisable to consult with colleagues or experts in the field for personalized recommendations.

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# Road Stud

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# Cable Covers & Ramps

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# Barricade

The manufacturing process of plastic barricades typically involves several steps. Firstly, the raw material, which is usually a type of plastic such as polyethylene or polypropylene, is melted and shaped into a mold using injection molding or extrusion techniques. This process allows for the creation of different shapes and sizes.
Once the plastic has cooled and solidified, the barricade undergoes further processing. This may include cutting excess plastic, adding reflective strips or other features, and attaching necessary components like hinges or connectors.
After the initial manufacturing, quality control checks are conducted to ensure the barricades meet safety standards. These checks can involve testing for strength, stability, and visibility.
Overall, the process of manufacturing plastic barricades involves melting and shaping plastic, adding desired features, and conducting quality control tests to ensure their functionality and safety.

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# Delineator

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# Signage

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# Safety Mesh

Underground detectable tape, also known as utility marking tape, is used to indicate the presence of underground utilities such as electrical lines, gas pipes, or communication cables. It helps prevent accidental damage during excavation or construction activities.
The tape typically consists of a colored plastic strip with a metal wire embedded in it. The metal wire makes the tape detectable using specialized equipment. When the equipment is passed over the ground, it emits an electromagnetic signal that interacts with the metal wire in the tape, allowing the user to locate its position.
The tape is usually buried above the utilities at a specific depth according to local regulations. Its bright color and warning messages provide visual indication to workers that they are near underground utilities. This helps them take necessary precautions and avoid unintentional contact.
In summary, underground detectable tape works by using a metal wire embedded in a colored plastic strip. When special equipment is used to scan the area, it detects the electromagnetic signals emitted by the tape, enabling the location of underground utilities to be identified and minimizing the risk of damage during excavation.

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# Parking Lot Curb

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# Parking Signs & Stands

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# Parking Lock

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# Speed Bump

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# Wall/Corner Guard

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# Warning Tape

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# Convex Mirror

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# Safety Vest

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# Rubber Base

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